I’ve been asked to give a 3 day advanced reference course to working college reference librarians. I’m planning to spend one day teaching free databases/social networks like Google Scholar, Mendeley, Academia, SSRN, BASE, and ResearchGate.
But what to do the other two days?
Librarians — what skill would you want to learn or polish if you could do a short in-person continuing ed course?
Library users — Have you ever walked away from the reference desk unsatisfied? What did you want to find out that the librarian couldn’t help you with?